| Multiple
Redundant Application Servers
Live
backup computers that take over when another computer fails.
|
Equipment can fail at any time. It’s a fact of life.
To avoid problems with server failure, multiple identical
copies of the computer that hosts your website are set up
to run together. When one fails, several others take over
flawlessly. Your visitors never see problems with your website
if a server fails. |
| Multiple
Redundant Load Balancers |
In the rare event that a load balancer fails, there are multiple
load balancers on standby to prevent downtime. |
| 24/7
System Checking |
Special computer programs automatically check the status of
the servers 60 times per hour on each service. If a failed
server is detected, an automatic repair routine runs to bring
the server back online. If the program cannot restore the
failed server, a technician is automatically notified.
Note:
While the repairs are made, other servers seamlessly take
over the duties of the failed server. Users will not notice
a difference in service. |
| Facilities
Located On An Internet Hub |
Your website is hosted right on an Internet hub in a building
designed to accommodate the special needs of high-tech. This
helps to ensure that your website will load quickly and be
readily available when you or your customers need it. |
| Secondary/Backup
Mail Server |
If a mail server fails, a secondary mail server will automatically
take over the duties of the primary mail server. The failed
mail server will automatically reboot and restore its systems
function. Users will never see problems with a failed mail
server. |
| Secondary/Backup
Database Server |
The database server is the computer where most of the website
information is stored. If the primary database fails, the
backup database automatically takes over the duties of the
failed database server. |
| On-site
backup Every 4 Hours |
Servers are backed up to other servers on-site every four
hours to protect important information and allow recovery
of information in the rare event it’s necessary. |
| Off-site
Backup |
Backed up information is taken off-site to protect data and
prevent loss of information in the event of a catastrophe. |
| RAID
(multiple backup hard drives within each server)
Redundant
Array of Independent Drives |
In RAID systems, important information is stored on at least
two hard drives simultaneously. In the event of a drive failure,
a backup drive automatically takes over the duties of failed
drive. Server operations continue seamlessly. Technicians
promptly replace the failed drive, and the data is immediately
restored. RAID helps to ensure data integrity. |
| Enterprise
Class Hard Drives |
The main server hard drives are enterprise class, and all
hard drives are in RAID format. An enterprise class hard drive
costs two to four times as much as a typical home or office
drive (desktop class), but has much higher MTBF. MTBF, or
Mean Time Between Failures, is a manufacturer rating that
estimates the average time between hard drive failures. Higher
time between failures means that potential problems can occur
less often. |
| Secondary/Backup
Firewall |
In the event that the firewall fails, a backup firewall is
ready to take over the duties of the failed firewall. The
firewall is designed to carefully protect important information
from security breaches. |
| Secondary/Backup
File Servers |
In the event that a file server fails, a backup file server
is ready to take over the duties of the failed file server.
|
| Dedicated
Server Facilities |
Chilled server room dedicated to housing servers only. |
| Redundant
Cooling Systems |
Backup
air conditioning systems take over in the event of a cooling
failure. |
| Uninterruptible
Power Supply (UPS) |
All
servers are equipped with uninterruptible power supplies.
A UPS is a device that sits between the wall outlet and the
computer to prevent power irregularities (outages, surges,
etc.) from causing problems with the equipment. It also acts
as a backup power supply and a surge protector. |
| Secondary/Backup
Power |
All
servers are protected with backup power units. |
| Emergency
On-site Power Generators |
Multiple
on-site power generators are available to provide power in the
event of a grid failure. |